1. Digital Product Policy
All products sold on Hivay are digital and non-tangible.

Due to the nature of digital content:

• All sales are final
• No refunds or returns will be issued once the product is delivered

2. Exceptions
Refunds may only be considered if:

• You were charged but did not receive access
• There is a technical error from our side

In such cases, contact us within 48 hours of purchase.

3. Duplicate Purchases
If you accidentally purchase the same product multiple times, you may contact us for resolution.

4. Contact
Email: info@hivay.art

By completing a purchase, you agree to this policy.